Privacy Policy

Privacy Policy for PAX
Effective Date: June, 2025

At PAX (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website pax.melbourne.

1. What We Collect

We may collect and store the following types of information:

• Personal Information: such as your name, email address, phone number, and postal address when you submit forms, make bookings, or contact us.

• Device & Usage Information: including your IP address, browser type, device information, pages visited, and referring website, collected via cookies and analytics tools.

2. How We Use Your Information

We may use your information for:

• Responding to inquiries or providing services

• Booking confirmations and customer support

• Marketing communications (only with your consent)

• Improving website performance and user experience

• Complying with legal obligations

3. Cookies and Analytics

We use cookies and third-party analytics tools (e.g. Google Analytics) to improve our website functionality and user experience. You can choose to disable cookies via your browser settings.

4. Disclosure to Third Parties

We do not sell your personal information. We may disclose your data to:

• Service providers (e.g. email hosting, booking platforms)

• Legal authorities, if required by law

• Third parties with your consent

All third parties are required to maintain the confidentiality and security of your data.

5. Storage and Security

Your personal information is stored securely on protected systems. We take reasonable steps to prevent loss, misuse, or unauthorised access.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us at [insert email address]. We will respond within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.