Episode Summary
Episode 10:
Live from The Pinnacle: Secrets to Scaling Your Hospitality Business
The season 2 finale is also our first live episode! Recorded at the The Pinnacle, Fitzroy, Leon is joined by industry experts Nathen Doyle (Agree to Agree Group), Drew Bowering (GM, OpenTable Australia), and our own Loren Daniels (Head of Sales & Marketing at PAX).
This episode tackles real-world business challenges from restaurant owners facing thin margins and operational plateaus. The panel dives into real case studies - from restaurants struggling with high labour costs despite being busy, to established operators wondering how to scale without losing their identity.
You'll gain forensic insights on balancing rent-to-revenue ratios, optimising menu engineering, and systemising your business to move beyond being the daily bottleneck. You'll learn how to audit your systems, empower your team, and realign with your true mission for long-term hospitality success.
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Show Notes
Credits
The PAX Hospitality Podcast is produced by PAX and Posterboy Media.