Enhance
Business,
Enrich
Community.
We help hospitality businesses get the foundations right, operate better, and grow profitably.
There are two ways of working with us…
#1
Set Menu
For Venues — Review, Roadmap & Implementation
#2
À La Carte
As Consultants — Advisory Projects & Workshops
How We Help Venues
PAX is the experienced team behind better hospitality businesses. Most venues are run by passionate people who don't have the time, headcount or experience to work on every part of the business. PAX fills that gap.
We cover all the foundations that an effective leadership team would, reviewing what exists, building what doesn't, and putting the right systems and strategies in place for businesses to operate profitably and grow with confidence.
Strategy
Everything a board or a CEO would do for you, if you had one:
Governance
Regular founder/ownership group meetings
Risk mitigation
Business structure and planning
Mission and Vision
Product & Operations
Everything that the customer experiences and working with the team that makes it happen
Concept refinement & Product-market fit
Product execution strategy
Weekly management meetings
Execution of financial targets
Finance
The 5 financial hygiene processes that every business needs:
Cash flow runway
Weekly forecast process (labour vs. revenue)
Weekly dashboard
Monthly reconciled dashboard
Annual budget (tracked month on month
Culture
Everything you need in the business to put it on auto-pilot, if you ever needed to
Learning & development
Leadership & Management formal training
SOPs and documentation
Training manualscription
Sales & Marketing
Removing friction that stops the public from becoming regulars
Marketing funnel health check
Reservation & customer experience strategy
Event sales structure