A Podcast Meant
The PAX Hospitality Podcast is your go-to conversation space for operators, leaders and innovators in the hospitality industry. From venue launch strategies to daily operations, culture to cashflow, we dig into what makes venues thrive — and what holds them back.
Born out of the team at PAX — a “bolt-on management team” with decades of collective expertise in hospitality strategy, product, finance, people and marketing — the podcast is built by practitioners for practitioners.
Whether you’re building your first venue, scaling a group, refining operations or simply trying to stay meaningfully relevant in a changing market, this is where ideas meet action.
Hosts include industry-veterans Leon Kennedy, Loren Daniels, Tim Varney and Michael Bascetta — each bringing real-world venue experience, commercial leadership and a desire to lift the bar for Australian hospitality.
The team aim for open, no-fluff conversations that unpack nuance, deliver insights you can apply, and build the kind of community that helps each other win.
To Be Shared
Where to Listen
Available wherever you get your podcasts:
Apple Podcasts, Spotify, YouTube, RSS and more.
Tune in weekly for new episodes, and look out for bonus “Happy Hour” drops when the team takes a less-formal turn.
What You’ll Hear
Practical deep-dives into core hospitality disciplines: identity, product, consistency and promotion — the four layers of the PAX Pyramid.
Expert interviews that dismantle topics like cash-flow forecasting, menu development, venue positioning, culture and team design.
“Happy Hour” style bonus episodes: looser, culture-first chats where industry issues are explored more informally — from meat raffles and pub culture to automation, pricing and what “good” really looks like.
Real-world case-studies from successful venues, honest stories about failure, and frameworks you can overlay on your own business.
Season One Episodes
Episode One:
The Pyramid Model – An Introduction
Episode Two:
Insolvency – When Push Comes to Shove
Episode Three:
Identity — Writing Mission Down So Teams Can Use It
Episode Four:
Product — The Discipline that Connects Experience to Market Fit
Episode Five:
Product — The Invisible Effort Behind Great Venues
Episode Six:
Finance – Building Literacy, Discipline, and Peace of Mind
Episode Seven:
Compliance – Getting Your House In Order Before Culture Breaks
Episode Eight:
Culture – Design The Journey, Measure The Mood, Grow The Leaders
Episode Nine:
Marketing — Practical, Measurable, And Not Just Pretty
Episode Ten:
Reservations — The Front Door To Your Business
Episode Eleven:
Gen Z — What Happens When Ethics Become The Expectation
Contributors
The PAX Hospitality Podcast is produced by PAX and Craate Creative. Support for this podcast comes from Square and BRUDI. Our music is produced by Patricia Heath and Mattias Westergren.